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Hotel Rooms with a Side of Local Flavor: Wyndham & Grubhub Deliver Convenience to Travelers

July 21, 2025

Summary

Wyndham Hotels & Resorts, one of the largest hotel chains globally, is partnering with Grubhub, a leading food delivery platform, to offer guests on-demand delivery of local food and essentials directly to their hotel rooms. This strategic alliance aims to enhance the overall guest experience by providing a convenient and accessible way to enjoy the local culinary scene and quickly obtain necessities without leaving the hotel. The partnership recognizes the evolving needs of travelers who increasingly value convenience and personalized experiences.
The initiative will initially roll out across Wyndham's portfolio of hotels in the United States, with plans for future expansion. Guests will be able to order from a wide range of local restaurants and businesses available on the Grubhub platform, with delivery handled directly to their room. This moves beyond traditional hotel room service, which can be limited in selection and often expensive. By integrating with Grubhub, Wyndham is offering a broader and more affordable dining and delivery option.
This collaboration is particularly relevant in today’s travel landscape where guests often seek flexibility and contactless service. It responds to the growing demand for convenience driven by busy schedules and a desire to explore local culture. The partnership also offers a boost to local restaurants by providing them with a wider customer base and a streamlined delivery system. Essentially, Wyndham is leveraging Grubhub's existing infrastructure and reach to create a more holistic and satisfying travel experience, catering to the modern traveler's desire for seamless integration of their hotel stay with the surrounding community. This move also positions Wyndham as an innovator in the hospitality industry, adapting to changing consumer preferences and embracing technology to enhance guest satisfaction.

Key Details

  • Partners: Wyndham Hotels & Resorts and Grubhub
  • Service: On-demand delivery of local food and essentials to hotel rooms.
  • Initial Rollout: United States
  • Platform: Integrates with existing Grubhub platform and restaurant network.
  • Goal: Enhance guest experience, provide convenience, support local businesses.
  • Focus: Offers a broader range of dining options beyond traditional hotel room service.
  • Delivery: Direct delivery to guest rooms.
  • Future Plans: Expansion to other countries.
  • No specific dates mentioned for rollout beyond "initially."

Geographical Information

Location Name Country/Region Key Details
United States USA Initial rollout location for the Wyndham-Grubhub partnership. A large and diverse market with a wide range of dining options.

Impact & Implications

  • Impact on Travelers: Increased convenience, wider dining options, access to local cuisine, contactless delivery. Potential cost savings compared to traditional hotel room service.
  • Travel Restrictions/Requirements: None directly related to this partnership. Travelers should still adhere to local health guidelines.
  • Safety Considerations: Grubhub has established safety protocols for delivery drivers. Hotels are responsible for ensuring safe delivery procedures within their property. Guests should follow standard food safety guidelines.

Additional Context

The hotel industry has been increasingly focused on enhancing guest experiences and embracing technology to improve efficiency and satisfaction. Food delivery services have experienced exponential growth in recent years, particularly accelerated by the COVID-19 pandemic. This partnership reflects a broader trend of hotels integrating with third-party services to provide more comprehensive offerings. The rise of "bleisure" travel (combining business and leisure) further fuels the demand for flexible and convenient services like this.

Original Source

Frequently Asked Questions

Where is this Wyndham and Grubhub partnership initially available?

The partnership is initially available across Wyndham hotels in the United States.

What are the delivery fees for this service?

There are $0 delivery fees for orders placed through this partnership.

What types of items can be delivered?

Guests can order local food from restaurants and essentials like toothpaste and other necessities.

How do I place an order?

Guests can order by opening the Grubhub app or scanning Grubhub QR codes located in participating hotels.

Will this service be available in other countries?

Yes, Wyndham plans to expand the service to other countries in the future.

About the Author
Author avatar
Sarah Johnson
Senior Travel Analyst & Industry Expert
Hotel reviewer and hospitality consultant.
Experience: 8+ years in travel journalism
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