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Mews Bets Big on Dallas: New Hub Fuels U.S. Hospitality Expansion

October 13, 2025

Summary

Mews, a rapidly growing global hotel technology provider, is making a significant move to bolster its presence in North America by launching a new commercial hub in Dallas, Texas. This strategic expansion signifies Mews' commitment to accelerating its global growth and solidifying its position as a leading player in the hotel technology sector. The new hub will house a team of over 100 employees, focusing on sales, business development, and customer support, specifically targeting the North American market.
The decision to establish a major presence in Dallas is not arbitrary. Dallas is a thriving business and travel hub, offering access to a large and diverse hotel market, a skilled talent pool, and a strategic location within the United States. By establishing this hub, Mews aims to provide more localized support and tailored solutions to its growing customer base in North America, which includes independent hotels, hotel groups, and even larger chains.
This expansion reflects a broader trend in the hospitality technology industry, where companies are increasingly establishing regional hubs to better serve their global clients. Mews' investment in Dallas underscores the growing demand for flexible and cloud-based hotel management solutions, particularly among independent and smaller hotel operators who are seeking to modernize their operations and enhance the guest experience. The move is fueled by Mews' impressive growth trajectory – they’ve seen significant customer acquisition and revenue growth in recent years – and a desire to capitalize on the untapped potential of the North American market. This hub will not only strengthen Mews' sales and marketing efforts but also improve customer service responsiveness, ensuring a more seamless experience for hotels utilizing their platform. Essentially, Mews is building a stronger foundation to support its future ambitions and cater to the evolving needs of the modern hotel industry.

Key Details

  • Location: Dallas, Texas, USA
  • Team Size: Over 100 employees
  • Focus: Sales, business development, and customer support for the North American market.
  • Strategic Importance: To accelerate growth and strengthen presence in North America.
  • Market Focus: Independent hotels, hotel groups, and larger hotel chains.
  • Growth Trajectory: Mews has experienced significant customer acquisition and revenue growth in recent years.
  • Cloud-Based Solution: Mews offers a flexible and cloud-based hotel management platform.
  • Investment: Significant investment in infrastructure and talent in Dallas.

Geographical Information

Location Name Country/Region Key Details
Dallas USA Major business and travel hub in Texas. Large and diverse hotel market. Strong talent pool in technology and hospitality. Strategic location for accessing the US market.

Impact & Implications

  • Travelers: Travelers may benefit from improved services at hotels using Mews' platform, as the company focuses on enhancing the guest experience through its technology. More localized customer support could also lead to quicker resolution of issues.
  • Travel Restrictions/Requirements: This news does not directly impact travel restrictions or requirements.
  • Safety Considerations: This news does not directly impact safety considerations for travelers.
  • Industry Impact: Increased competition among hotel technology providers. Further adoption of cloud-based solutions in the hotel industry. Potential for innovation in hotel operations and guest experiences.

Additional Context

Mews is a relatively young company founded in 2016. It has rapidly gained traction in the hotel technology market by offering a user-friendly, cloud-based platform that simplifies hotel operations. The company differentiates itself through its flexible pricing model and its focus on providing a seamless experience for both hotel staff and guests. The rise of independent hotels and smaller hotel groups seeking technology solutions has created a significant opportunity for companies like Mews. The COVID-19 pandemic accelerated the shift towards cloud-based solutions as hotels sought greater flexibility and cost-effectiveness.

Original Source

Frequently Asked Questions

Where is Mews opening its new commercial hub?

Dallas, Texas, USA.

What is the purpose of the new Dallas hub?

To accelerate Mews' growth in North America by strengthening sales, business development, and customer support efforts.

How many employees will the Dallas hub house?

Over 100 employees.

Which types of hotels will Mews be targeting in North America with this expansion?

Independent hotels, hotel groups, and larger hotel chains.

How might this expansion affect travelers?

Travelers may benefit from improved services and faster customer support at hotels using the Mews platform.

About the Author
Author avatar
Michael Grant
Senior Travel Analyst & Industry Expert
Hotel reviewer and hospitality consultant.
Experience: 8+ years in travel journalism
Expertise: Global travel trends & industry analysis
Authority: Certified travel industry analyst
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Specializations:
Airline Industry Hotel & Hospitality Cruise Lines Tourism Trends Travel Technology Destination Analysis
Key Achievements:
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