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Sky High Shopping: Interlinkd Launches Revolutionary In-Flight E-Commerce Experience

September 18, 2025

Summary

Interlinkd, a travel technology company, has launched a groundbreaking in-flight shopping platform, effectively creating the world's first inflight shopping mall. This innovative service aims to revolutionize the passenger experience by offering a wide array of products – from fashion and beauty to electronics and travel essentials – directly to passengers during their flights. The platform operates through the airline's existing in-flight entertainment (IFE) systems, allowing passengers to browse and purchase items using their personal devices or the IFE screens.
This isn't just about convenience; it's a strategic move for airlines and Interlinkd. Airlines can generate additional revenue streams beyond ticket sales, while Interlinkd provides a sophisticated e-commerce solution tailored to the unique environment of air travel. The platform leverages existing logistics and inventory management systems to ensure efficient delivery of purchased items to passengers, either during the flight (for certain items) or upon arrival.
The launch signifies a significant shift towards integrating e-commerce seamlessly into the travel journey. It capitalizes on the growing demand for personalized and convenient shopping experiences, particularly among digitally savvy travelers. The success of this venture hinges on factors like reliable Wi-Fi connectivity onboard, a user-friendly platform, and efficient logistics. While still in its early stages, this inflight shopping mall has the potential to become a standard feature on many future flights, fundamentally changing how passengers spend their time and money while traveling. It also opens up new opportunities for brands to reach a captive and highly engaged audience.

Key Details

  • Company: Interlinkd, a travel technology company.
  • Service: Inflight shopping mall integrated with airline IFE systems.
  • Product Range: Fashion, beauty, electronics, travel accessories, and other retail goods.
  • Platform Access: Passengers can browse and purchase via their personal devices or IFE screens.
  • Logistics: Leverages existing airline logistics and inventory management.
  • Initial Launch: Currently operating on select flights with specific airline partners.
  • Technology: Integrates with existing IFE systems and utilizes a dedicated e-commerce platform.
  • Revenue Model: Commission on sales generated through the platform.
  • Partnerships: Collaborates with airlines and retail brands.

Geographical Information

Location Name Country/Region Key Details
Select Flights (Global) Worldwide Initial rollout on flights operated by specific airline partners. Details not fully disclosed.
Airline Partner Locations Varies Dependent on the airlines that have partnered with Interlinkd.

Impact & Implications

  • Travelers:
  • Increased convenience to shop during flights.
  • Access to a wider range of products.
  • Potential for impulse purchases.
  • Could lead to increased in-flight entertainment time spent shopping.
  • Travel Restrictions/Requirements: None specifically mentioned in the article. However, standard customs and duty regulations apply to purchases upon arrival.
  • Safety Considerations: Ensuring secure payment processing and data privacy are paramount. Also, managing the logistics of delivering purchased items to passengers requires careful planning to avoid disruptions.

Additional Context

The travel industry has been actively seeking ways to enhance the passenger experience and generate new revenue streams. The rise of e-commerce has created opportunities for businesses to reach consumers in new and innovative ways. Inflight entertainment systems are becoming increasingly sophisticated, offering a platform for a variety of services, including gaming, movies, and now, shopping. The pandemic accelerated the adoption of digital solutions, making inflight e-commerce a more viable and attractive option.

Original Source

Frequently Asked Questions

How does the inflight shopping mall work?

Passengers can browse and purchase products through their personal devices or the airline's in-flight entertainment (IFE) screens, using the airline's existing Wi-Fi connection.

What types of products are available on AirMall?

AirMall offers a wide range of products including fashion, beauty, electronics, travel accessories, and other retail goods from over 20,000 brands.

How does this benefit airlines?

Airlines can generate additional revenue beyond ticket sales and offset the cost of inflight Wi-Fi connectivity through a commission on sales.

When will AirMall be available on more flights?

The platform is currently operating on select flights with specific airline partners and is expected to become a standard feature on many future flights.

What happens to purchased items after the flight?

Purchased items are typically delivered to passengers upon arrival, leveraging existing airline logistics and inventory management systems.

About the Author
Author avatar
Samantha Turner
Senior Travel Analyst & Industry Expert
Aviation industry expert and frequent flyer.
Experience: 8+ years in travel journalism
Expertise: Global travel trends & industry analysis
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Airline Industry Hotel & Hospitality Cruise Lines Tourism Trends Travel Technology Destination Analysis
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