Summary
The travel and hospitality industry is facing a significant global talent shortage, impacting everything from hotels and restaurants to airlines and tour operators. To address this challenge, Hospitable, a leading global hospitality technology company, has launched a free, comprehensive online academy. This initiative aims to upskill and reskill individuals, providing them with the expert training needed to thrive in the evolving hospitality landscape. The academy offers a wide range of courses, from entry-level roles to more specialized positions, covering areas like customer service, revenue management, and digital marketing. This isn't just about filling vacancies; it's about elevating the overall quality of service and ensuring the industry has a skilled workforce ready for the future. By making high-quality training accessible to everyone, Hospitable hopes to empower individuals to pursue careers in hospitality, thereby bolstering the industry's resilience and competitiveness. The free nature of the academy is a key aspect, removing financial barriers to entry and making professional development available to a broader audience, potentially unlocking hidden talent and fostering a more diverse workforce. Ultimately, this move represents a proactive response to a systemic problem, signaling a shift towards investment in human capital as a crucial element of industry success.
Key Details
- Initiative: Hospitable Global Academy – a free online training platform.
- Provider: Hospitable, a global hospitality technology company.
- Course Offerings: Covers a wide range of hospitality roles, including:
- Customer service
- Revenue management
- Digital marketing
- Operations management
- Food & Beverage management
- And more.
- Target Audience: Individuals seeking entry-level positions, career advancement, or reskilling within the hospitality industry.
- Accessibility: Completely free to access and complete courses.
- Platform: Accessible online, allowing for flexible learning.
- Focus: Upskilling and reskilling to address the global talent shortage.
- Launch Date: The article doesn't specify an exact launch date, but it indicates the academy is now available.
- Expert-Led: Courses are designed and delivered by industry experts.
Geographical Information
| Location Name | Country/Region | Key Details |
|---|---|---|
| Global | Worldwide | The academy is designed to be accessible to anyone, anywhere in the world, regardless of their location. |
Impact & Implications
- Impact on Travelers: Potentially improved service quality as a more skilled workforce is cultivated. Could lead to more personalized and efficient travel experiences.
- Travel Restrictions/Requirements: No direct impact on travel restrictions or requirements.
- Safety Considerations: Indirectly, a more skilled and trained workforce may contribute to safer travel experiences through improved operational efficiency and customer service.
- Overall: Addresses a critical issue impacting the availability and quality of hospitality services globally.
Additional Context
The hospitality industry has been significantly affected by the COVID-19 pandemic, leading to widespread layoffs and a reluctance among some workers to return to the sector. This has exacerbated existing challenges related to skills gaps and a shortage of qualified professionals. The pandemic also accelerated the adoption of technology in hospitality, creating a need for workers who are proficient in digital tools and platforms. This academy directly addresses both these issues.
Original Source
Website: Breaking Travel News
URL: https://www.breakingtravelnews.com/news/article/hospitable-launches-free-global-academy-offering-expert-training-for-short/
URL: https://www.breakingtravelnews.com/news/article/hospitable-launches-free-global-academy-offering-expert-training-for-short/
